About us
Otscom has formed strategic alliances with many selected manufacturers, distributors, resellers, integrators and other technology and service providers to ensure that the best resources are utilized when addressing the needs of its customers. Otscom's prime strategic alliance is a world-leading telecommunication service providing company in North America, for which we provide both program management and technology-based solutions in meeting client communication needs. With one of the world's most robust and reliable public switched networks, this reputable company provides advanced voice, data and image communications to more than eight million business and residence customers across North America.
Another prime strategic alliance of Otscom has consistently been among the first to market business communications solutions that advance technology and set new industry standards for innovation and performance. While widely recognized for delivering strategic advantage through innovation, this significant manufacturing and development company has always respected the fundamental importance of voice communications to every business, large and small -- and the desire of most to maintain reliability while capitalizing on the latest advances. We call it Intelligent Evolution. It provides our customers with a reassuring balance between innovation and investment protection.
Due to our global presence, we have numerous strategic alliances in various fields of business including telecommunications, information technology, software development, hardware manufacturing, human resources and consulting. This network of outstanding strategic partners and alliances allows Otscom to offer excellent and unmatched services and solutions for you, our customers.
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MISSION
To design, build, deliver and manage unique and customized business solutions for our customers to provide unparalleled service to support our customers such that we remain a preferred provider of business solutions to our clients.
Otscom has formed strategic alliances with several selected manufacturers, distributors, resellers, integrators and other technology and service providers to ensure that the best resources are utilized when addressing the needs of its customers.
Otscom's prime strategic alliance is a world-leading telecommunication service providing company in North America, for which we provide both program management and technology-based solutions in meeting client communication needs. With one of the world's most robust and reliable public switched networks, this reputable company provides advanced voice, data and image communications to more than eight million business and residence customers across North America.
Another prime strategic alliance of Otscom has consistently been among the first to market business communications solutions that advance technology and set new industry standards for innovation and performance. While widely recognized for delivering strategic advantage through innovation, this significant manufacturing and development company has always respected the fundamental importance of voice communications to every business, large and small -- and the desire of most to maintain reliability while capitalizing on the latest advances. We call it Intelligent Evolution. It provides our customers with a reassuring balance between innovation and investment protection.
Due to our global presence, we have numerous strategic alliances in various fields of business including telecommunications, information technology, software development, hardware manufacturing, human resources and consulting. This network of outstanding strategic partners and alliances allows Otscom to offer excellent and unmatched services and solutions for you, our customers.
STRENGTHS
Otscom has many strengths that give us a marketplace advantage:
Market Leadership... As a leader and fast-growing company in the Call Center marketplace, Otscom is strategically well-positioned to grow the business too much higher levels.
Excellent Technical Support... Otscom has a dedicated team of technical professionals and is strategically linked to a huge base of experts in India for value-added support. This network of support professionals provides Otscom with the unique ability to address support issues quickly and effectively.
Strong Management Team... Otscom's rapid growth can directly be attributed to our very strong team of management professionals who possess deep knowledge of the telecommunications marketplace. Our managers all share the vision of the company and are given the ability and autonomy to act as entrepreneurs within the organization.
Strategic Partnerships... Otscom Systems has formed strategic alliances with several selected manufacturers, distributors, resellers, integrators and other technology and service providers to ensure that the best resources are utilized when addressing the needs of customers.
LOCATIONS
To provide rapid response, Otscom has established a worldwide network of service locations to put our customer engineers at your site as quickly as possible. Not many providers have the global infrastructure and presence to offer consistent support in the diversity of locations like Otscom Service. With 15,400 support services representatives, in 1,100 offices in 130 countries, our local support throughout the world easily separates us from competitors and makes us the premier choice as a global IT partner. This global infrastructure allows us to respond to our customers within minutes, 7 days a week, 24 hours a day.
HISTORY
Founded in 1997, Otscom is an established organization offering professional services through four groups of companies and employing approximately 100 industry professionals. Otscom's mission is to provide integrated solutions and consulting services for the telecommunication and information technology industries. Otscom is a multidisciplinary network of professionals whose main focus is to streamline your expenditures and maximize the use of the latest advancements in the telecommunication industries. The modular corporate structure ensures that each division provides unique and specialized services while working in synergy with our customers resulting in a high degree of flexibility and rapid response. Otscom can tailor equipment, application software, and support services to suit your Company's individual needs.
BUSINESS PARTNERSHIP
We have a domestic and international virtual team of professionals who are ready to assist you in building strategic Telecommunications and Network solutions. Our experience is with many of the leading service providers and vendors in the industry: Bell, Stentor, Nortel, IBM, Microsoft, Hewlett-Packard, Cisco, 3COM, Cabletron, Gandalf, Sidus, Eicon, Microcom, Newport, Motorola, Bell Sygma, AT&T, and others.
EXPERIENCED TEAM
In order to meet the urgent need to integrated solutions in the information technology sector, Otscom has recruited professionals with over 20 years of experience in their respective fields of expertise. Otscom offers a fully integrated services package, which includes Installation, Maintenance and Support, Help Desk, Network Management, Telecommunications Billing and Support Services.
