Project Management

Project Management Services

In order to effectively deliver solutions that meet customer expectations, our project managers follow a disciplined project management approach. Our service provides a comprehensive approach to project management that combines highly-skilled, certified project managers with a flexible and powerful methodology to ensure all projects are completed on time, within budget and in accordance with to project scope.

These services provide a thorough approach to managing any project in your business, no matter how large or small. Project managers minimize risk through thorough risk assessment and mitigation strategies. You receive a single point of contact from your project's start to a smooth transition to your end-users.

Otscom Project Management Methodology


  • Establish a standard and repeatable approach

  • Use consistent terminology and process

  • Reduce project management overhead

  • Share experience and best practices

  • Provide a common reporting mechanism

  • Ensure consistency with education

Project Management Techniques


  • Scope Preparation

  • WBS Development

  • Cost

  • Schedule

  • Resources

  • Risk Analysis

  • Risk Response

  • Sourcing

  • Staffing

  • Contractor Management

  • Acquisition

  • Administration

  • Change Management

  • Quality Management

  • Tracking & Controlling

  • Customer Relations

Benefits of Project Management


  • Conformance to requirements / objectives

  • Ability to meet schedule

  • Cost Control

  • Quick availability to market & internal implementation

  • More predictable performance

  • Better resource planning, allocation, and monitoring

  • Quicker ROI

  • Clearer business case evaluation

  • Ability to meet schedule

Primary Accountabilities

The Otscom Project Manager develops a detailed project plan that will be used to guide project execution and control and dictates what deliverables can be expected at various project milestones.

Specific components of a typical project plan include the following:

Otscom Project Scope Management

Should change be requested in the project scope, a change management system will be put into effect.

Otscom Project Time Management

The baseline schedule, captured in a ‘Gantt’ chart, within which all work packages are scheduled and milestones marked.

Otscom Project Quality Management

The systems put in place to ensure customer satisfaction of product, whether that product is an input into a work process engaging an internal ‘customer’ or the end product -- the network management service -- delivered to the customer. The Otscom Project Manager works to build the quality policies and objectives for you, our customer into project processes and will promote compliance.

Otscom Human Resource Management

The processes put in place to make the most effective use of the people involved with the project, including sponsors, customers, vendors and individual contributors of the customer.

Otscom Project Communications Management

The processes put in place to ensure the timely and appropriate generation, collection, dissemination and storage of project information. The Project Manager will plan for who needs what information, when it is required and how best to deliver it. The Frequency of the Project Reviews between Otscom Project Manager and Customer Project Manager is agreed upon during the initial Implementation Meeting.

Otscom Project Risk Management

The identification of project uncertainties, the classification of uncertainties as either opportunities or risks and the action plans developed to handle each accordingly.

Productivity Aids

The project team communication is of optimum importance to the Otscom Manager. Business tools such as face-to-face meetings, teleconference calls, PC fax and Internet E-mail and file transfer will be utilized regularly for team communications.

The Otscom Project Team and the Customer Project Team hold regular meetings during the implementation phase. These meetings will ensure that the necessary information is provided timely as required.

Microsoft Project Software

Overall project management and report generation.

Gantt Charts, Program Evaluation and Review Technique (PERT) Charts, Critical Path Method (CPM) Charts

A consistent framework for planning, scheduling, monitoring and controlling the project.

WBS Chart Software (Work Breakdown Structure)

Identification of project tasks, estimation of work assignments, time commitments and scheduling requirements.

Communication Tools

Electronic mail systems (internal, Internet), Lotus Notes, Microsoft Word, Excel & PowerPoint.

Project Management Tools

Otscom utilizes Project Management tools such as Microsoft Project V4.0 for preparing WBS, Gantt schedule charts, communicating task responsibilities and preparing project progress reports.